Last updated: 29/10/2025

1. Introduction

Welcome to Lawfix Automotive (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website, contacting us, or using our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

a. Information you provide directly:

• Name

• Contact details (email address, phone number, address)

• Vehicle registration or service details

• Payment information (processed securely through third-party providers)

• Any messages or correspondence you send us

b. Information we collect automatically:

• IP address, browser type, and device information

• Website usage data via cookies and analytics tools (e.g., Google Analytics)

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotations

• Process bookings, payments, and service updates

• Manage customer relationships

• Send appointment reminders or follow-ups

• Improve our website and services

• Meet legal and regulatory requirements

We will only process your data where we have a lawful basis, such as your consent, contractual necessity, or our legitimate business interests.

4. Sharing Your Information

We will never sell your data.
However, we may share limited information with trusted third parties, such as:

• Payment processors (for secure transactions)

• Service providers or suppliers assisting with vehicle work

• IT or website hosting providers

• Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and only for the purpose it was shared.

5. Data Storage and Security

Your personal information is stored securely on protected systems.
We take reasonable technical and organisational measures to prevent unauthorised access, alteration, or disclosure of your information.

Data is retained only as long as necessary for business, legal, or tax purposes.

6. Cookies

Our website uses cookies to improve user experience and analyse traffic.
Cookies are small files stored on your device. You can choose to accept or reject cookies via your browser settings.

7. Your Data Rights

Under UK GDPR, you have the right to:

• Access a copy of your personal data

• Request correction or deletion of your data

• Object to certain processing

• Withdraw consent (where applicable)

• Request data portability

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions or requests about this Privacy Policy or how we handle your data, please contact:

Lawfix Automotive
Business Address: 25A ST Fagans Street, Cardiff, CF11 7LG
Email: Lawfixautos@gmail.com
Phone: 07702020008

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or our business practices. The latest version will always be available on our website.